Since 1988, Paxton Record Retention has been providing Northern Virginia, Washington, D.C., and Maryland businesses and organizations with high-quality, cost effective records management services.
Our commercial record centers can provide your company with a cost-effective option for storing and managing information, records and files. Whether in paper form, microfilm or tape media, the commercial record center at Paxton offers secure, state-of-the-art facilities for indexing, bar coding, storing and retrieving records.
Storing records with a commercial records center should not consume your valuable time. At Paxton, retrieving files is as easy as "1, 2, 3."
1. Call us with the records you want to retrieve...
2. The record is immediately located and pulled...
3. The record is delivered to you.
At Paxton, we work with you, to provide you with the peace of mind of knowing your documents are safe. Our commitment, experience and dedication to customer service make Paxton the ideal choice to act as your partner with all your records management needs.
Highly professional team members focused on quality customer service. All our employees pass an extensive background check, are insured, trained and uniformed.
Our Inventory management system - we can track every box, file and document with precision with our state-of-the-art records management system.
24-hour document access availability with access to our emergency hot line number your documents are always at your fingertips.
Standard Next day service - we offer 24 hour turn around time on our standard service request with options for same day service and two hour emergency RUSH service.
Retention schedule management allows clients to destroy and manage the destruction of their records in the appropriate time.
Our team can manage and inventory the contents of our client's boxes and create an accurate database of your records and allow online access through RsWeb.net.
At Paxton Record Retention, we pride ourselves in our customer service. In 2005, Paxton Record Retention was evaluated by Dun & Bradstreet and received a score of 95 (out of 100) in their Open Ratings system. This evaluation is based on existing client references and it places Paxton at the highest level within the Special Warehousing and Storage industry.
Here are a few ways we focus on our customers
• All calls are answered by our local associates during normal business hours. No voicemail, pages, or automated attendants.
• We provide 24 hour access to your files
• Clients can have online access to their record inventory through RsWeb.net
• Guaranteed Emergency service delivered to your doors within two hours.
• We can assist with record inventory, reporting, additional storage or any customized services as needed.