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Privacy Policy

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Paxton is committed to the security and the privacy of our clients and protecting the personal information of our customers. This Privacy Policy explains how Paxton collects, uses, and safeguards usersí information, as well as how individuals may access or correct their information.

Paxton Van Lines, Inc. is an independently owned and operated global relocation and logistics service provider.  As an owner-agent within the Atlas Van Lines Corporation, some services provided by Paxton Van Lines are provided through Atlas Van Lines, Inc or affiliates within the Atlas World Group family of companies.  Paxton Van Lines, Inc. maintains this website to familiarize you with our companies and services and to allow you to request additional information about our services.  Paxton is committed to the safeguarding of our customers and prospective customers who entrust us with information about themselves.

This policy describes how we protect your privacy in our handling of personal information we obtain from you via this website or while providing relocation services.


Privacy Shield: This privacy policy adheres to the Privacy Shield Principles.

ATTN: Privacy Department
5300 Port Royal Road
Springfield, VA 22151


Paxton Van Lines, Inc participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.  We are committed to subjecting all personal data received from the EU and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Frameworkís applicable Principles.  To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce Privacy Shield List at


Paxton Van Lines, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Paxton Van Lines, Inc. complies with the EU-US and Swiss-US Privacy Shield Frameworks regarding data transfer as established by the U.S. Department of Commerce.


With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Paxton Van Lines, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.



Paxton notifies customers, clients, and suppliers of our privacy policies and procedures regularly; this privacy policy is available on

Information we collect:

The personal information collected on this website may include your name, mailing address, telephone number, e-mail address, or other information about your needs as a customer that identifies you personally.  This site does not require credit information or credit card numbers.
While providing moving and storage services to you or your employee, we may collect additional personal information.  The type of information collected depends on the specific services provided.  This information may include passport number, driverís license number, social security number, EIN, etc. Individuals may choose to withhold this personal information.  Withholding this information may impact delivery of relocation services.

How we collect and use information:

Paxton, or Atlas World Group, its subsidiaries or their agents, may collect information about you and your dependents from your employer or relocation company.  We may also receive personal information from suppliers who provide services to you or your dependents.
We collect personal information with your consent via this website and/or secure mail/email communication. This information may include your name, mailing address, telephone number, e-mail address, or other information about your needs as a customer that identifies you personally. This site does not require credit information or credit card numbers.
All such information will be treated in accordance with this privacy policy.

Children Under 13:

We do not knowingly collect any personal information from children under the age of 13.  If we become aware that such information has been collected without parental consent we will destroy this information.


To monitor the effectiveness of our website and improve its usefulness, we may collect certain information from users' connections including the number of visitors, the times of visits, the types of browsers and operating systems being used, and from which servers the connections originated.

Disclosure to third parties:

Paxton takes our commitment to your privacy seriously. When you provide personal information, be assured we will use it only for the intended purpose. We will not sell, lease, share or redistribute the information we receive from you with anyone outside Paxton, or Atlas World Group, its subsidiaries or their agents, or other third party service providers acting on Paxtonís behalf. We require these suppliers to protect the confidentiality of your personal information and to limit their use of such information to delivery of the requested services. See Terms and Conditions
Paxton may be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.


Data Protection:

Paxton follows industry standards for protecting data including Encryption of data, use of Firewalls, Antivirus, and other defense measures.  Data is retained per contractual agreements and to meet legal or regulatory requirements.

Choice and Consent:

Using this website or providing personal information for relocation services confirms your consent and agreement to the terms of this privacy policy.  If you disagree to the terms of this policy, please do not use this website or provide personal information.

Right of Access & Claims:

You may contact Paxton to review or update information we have collected about you or in the event of any claims or disputes relating to information collected. Please contact with your request.

Use, Retention, Disposal:

Paxton limits the use of personal information to the purposes identified in this privacy notice and for which the individual has provided consent. Paxton retains personal information for as long as necessary to provide services per contractual agreements and legal and regulatory requirements, and thereafter appropriately disposes of said information.

Amendments to Privacy Policy:

The Paxton privacy policy is found on at  This privacy policy is subject to review and changed routinely.  Your continued use of the site serves as consent to the revisions.  If you have questions about this privacy policy, please email  Effective Date: 4/10/2023.


Information on this website is the property of Paxton Van Lines, Inc. and Atlas World Group and are solely responsible for its content. Paxton Van Lines and Atlas retain exclusive rights to the dissemination and distribution of this information. We reserve the right to add, modify, or remove content at any time. Paxton Van Lines and Atlas are not responsible for the content or privacy practices of other websites to which we provide links.

Dispute Resolution:

In compliance with the Privacy Shield Principles, Paxton Van Lines, Inc commits to resolve complaints about our collection or use of your personal information.  EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Paxton Van Lines, Inc at:


ATTN: Privacy Department

Paxton Van Lines, Inc.

5300 Port Royal Road

Springfield, VA 22151



Paxton Van Lines, Inc has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit for more information or to file a complaint.  The services of JAMS are provided at no cost to you.

You may have the option to select binding arbitration under the Privacy Shield for the resolution of your complaint under certain circumstances.  For further information, please see the Privacy Shield website. To learn more about the Privacy Shield Framework, and to view Paxton's certification, please visit Paxton Van Lines, Inc also commits to cooperate with data protection authorities regarding data collection and transfer from the EU or Switzerland.

Last Revised: 4/10/2023




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